• Computer Services

  • Keeping your computer running fast and secure can almost seem like a full-time job.  Let Witherington and Brooks give you that piece of mind and repair your computer, secure your home network, or remove any spyware or malware that may be lurking on your computer, tablet, or cellphone.  Avoid big fees from the big box retailers and get quick, professional service.

    DEVICE SETUP

    - Update email and cloud based passwords on device

    - Confirm that each device will connect to the proper network and function as such

    - Confirm that client is able to access accessory apps related to password changes

     

    TECHNOLOGY CONSULTATION

    -A one-hour site visit by an Agent to assess technological needs and recommend solutions

    -Review your current devices

    -Recommend options for integration, upgrades and purchases

     

    WIRELESS NETWORKING

    -Physically setup and configure network settings for 1 router

    -Complete ISP (Internet service provider) setup and connect router to modem

    -Update router firmware (if needed)

    -Give network a unique name (SSID)

    -Enable wireless encryption on network to safeguard your personal information and secure your broadband signal from use by others

    -Change administrator username and password

    -Enable devices to share the Internet, files, printers and other media (including photos, videos and music)

    -Connect two networkable devices to the network (including network-enabled computers, gaming consoles, Blu-ray/DVD players, televisions and more)

    -Test and repair network and internet connectivity (if needed)

     

    SOFTWARE INSTALL & SETUP

    -Verify computer compatibility

    -Install software title(s)  up to 3  up to 5  up to 1

    -Install necessary software updates

    -Create desktop, start menu and quick launch bar shortcuts

    -Test proper functionality of software

     

    VIRUS & SPYWARE REMOVAL

    -Diagnose and troubleshoot one computer using tools

    -Provide an estimated cost for any additional repair(s) or upgrade(s) needed to provide a complete solution

    -Remove all viruses, spyware, rootkits and other malware

    -Repair operating system issues including boot issues and blue screens

    -Optimize start-up and shutdown

    -Clean up menu, quick launch and taskbar shortcuts

    -Clean up registry and temporary files

    -Install critical system updates

    -Test for proper functionality

     

    PRINTER SETUP OR TROUBLESHOOT

    -Setup and configure or troubleshoot one printer

    -Install needed software and updates

    -Test device for proper functionality

    -Answer questions you have about the printer features and functions

     

    OPERATING SYSTEM INSTALL

    -Install one operating system on a functioning drive

    -Install needed software or drivers

    -Install all critical updates

    -Configure for optimum performance

    -Test for proper functionality

     

    MEMORY INSTALL

    -Install RAM into one computer

    -Verify RAM is recognized in BIOS and operating system

    -Test device for proper functionality

     

    HARDWARE INSTALL

    -Install one internal or external component such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner

    -Install needed software or drivers

    -Install any updates essential to the new hardware

    -Configure for optimum performance

    -Test for proper functionality

     

    COMPUTER TUNE-UP

    -Diagnose performance problems and provide estimates for solutions

    -Optimize start-up and shutdown

    -Clean up menu, quick launch and taskbar shortcuts

    -Remove unwanted programs and trialware

    -Clean up registry and temporary files

    -Install critical system updates

    -Create user accounts (if applicable)

    -Activate existing security software (software and installation not included)

    -Remove dust from inside the computer including fans and components

    -Wipe down the exterior of the computer

     

    EMAIL SETUP- Create up to two email accounts

    -Install and configure a 3rd party email application (if applicable)

    (cost of software is not included)

    -Transfer data from one email software application to another if necessary

     

    COMPUTER SETUP

    -Physically setup and connect computer, monitor, keyboard, mouse and speakers

    -Perform first time setup

    -Install critical system updates and set to automatically install future updates

    -Create user accounts (if applicable)

    -Optimize start-up and shutdown

    -Clean up menu, quick launch and taskbar shortcuts

    -Remove unwanted programs and trialware

    -Test network and internet connectivity on existing network

    -Set default web browser, homepage and search provider

    -Demonstrate basic functionality and answer questions

    -Install and update Internet security software

    -Install and configure apps/software programs (MS Office, Adobe Reader, et